About Random Acts of Flowers Indianapolis

Random Acts of Flowers Indianapolis improves the emotional health and well-being of individuals in healthcare facilities by delivering recycled flowers, encouragement, and personal moments of kindness. Every bouquet we deliver is powered by passionate volunteers — and that’s where you come in.

Position Summary

The Volunteer Coordinator is the heartbeat of our Indianapolis volunteer program. This role is responsible for building and sustaining a vibrant community of dedicated volunteers who make our mission possible — managing every aspect of volunteer engagement from recruitment through recognition, while creating a joyful, welcoming, and organized environment for volunteers at every level.

Key Responsibilities

Recruitment & Onboarding

  • Manage the full volunteer intake process, including application review, screening, and placement
  • Develop and facilitate onboarding and training for new volunteers
  • Recruit and schedule volunteer drivers
  • Create and expand volunteer roles and identify new opportunities for meaningful engagement

Program Administration

  • Maintain accurate service hour records and administer volunteer awards and milestones
  • Develop and maintain the volunteer activity calendar
  • Troubleshoot and resolve scheduling conflicts and last-minute cancellations, including covering open shifts as needed
  • Supervise volunteer shifts Monday through Thursday

Communication & Engagement

  • Send monthly volunteer newsletters and weekly announcements
  • Conduct regular check-ins with volunteers to ensure satisfaction, address concerns, and strengthen retention
  • Plan and execute volunteer appreciation events, including the annual brunch

Requirements

  • Genuine enthusiasm for the RAFI mission and a joyful, people-first approach — smiles really are contagious here
  • Strong verbal and written communication skills
  • Ability to work with diverse populations with patience, empathy, and care
  • Solution-oriented mindset with strong conflict resolution and problem-solving skills
  • Strong organizational and time management skills, with the ability to juggle multiple priorities
  • Proficiency in Google Suite and comfort with current technology and apps
  • Accurate data entry skills
  • Valid driver’s license and reliable transportation
  • Ability to stand for up to 6 hours per day and lift up to 40 lbs
  • Availability Monday through Thursday

Bonus — not required, but we’d love it:

  • Previous experience working with volunteers
  • Experience with Bloomerang Volunteer

Compensation

$21–$24 per hour, based on experience

Send cover letter and resume to Kelly McBride, Executive Director at kelly@rafindy.org by July 3, 2026

At Random Acts of Flowers Indianapolis, we believe everyone deserves to feel seen, celebrated, and welcomed — including the people who make our mission possible. We are committed to fostering a diverse, equitable, and inclusive workplace and strongly encourage candidates from underrepresented communities to apply. Random Acts of Flowers is an equal opportunity employer.